Sophie Goddard
About Sophie Goddard
Sophie Goddard is a Research Success Manager at Medallia, specializing in enhancing client research capabilities through Medallia technology. With extensive experience in account management and business development across various companies, she has a strong background in leveraging technology for actionable insights.
Current Role at Medallia
Sophie Goddard currently serves as a Research Success Manager at Medallia, a position she has held since 2021 in London, England. In this role, she focuses on enhancing client research capabilities by integrating Medallia technology. She facilitates both client-led DIY research approaches and in-house research services, enabling clients to uncover actionable insights. Her expertise lies in leveraging Medallia's technology to drive research and insights that lead to actionable outcomes.
Previous Experience in Account Management
Sophie Goddard has a background in account management, having worked at GfK Marketing Services as an Account Manager from 2004 to 2006. She later joined LivingLens, a Medallia company, where she held multiple roles, including Account Director from 2020 to 2021 and Client Relationship Director from 2019 to 2020. Additionally, she served as Director of Business Development at LivingLens from 2017 to 2019, contributing to the company's growth in London, United Kingdom.
Experience in Client Development
Sophie Goddard has extensive experience in client development. She worked at Research Now as a Client Development Manager from 2008 to 2010 and at Survey Sampling International as Client Development Director - Media from 2014 to 2017. Her role at Survey Sampling International was also based in London, where she focused on developing client relationships and enhancing service offerings. She briefly worked at Fieldwork International as Director of Client Services in 2014.
Educational Background
Sophie Goddard studied at Roehampton University, where she earned a BSc in Science of Sport and Exercise from 1997 to 2000. She furthered her education at Imperial College Business School, completing an Executive Education program in Managing Customers for Competitive Advantage in 2016. Additionally, she obtained a 200-hour Yoga Alliance Certification from The House of Yoga - Putney in 2015 and completed a 100-hour Yin Yoga Teacher Training in 2016 at With Yin Yoga - Bali. She also achieved an Integrative Nutrition Health Coach certification from the Institute for Integrative Nutrition from 2019 to 2020.