Steve Murphy
About Steve Murphy
Steve Murphy serves as the Vice President of Implementations at Medallia, where he has worked in various roles since 2011. He has a strong background in professional services and consulting, with previous positions at Seifel Consulting and bae urban economics, and he holds degrees from Stanford University and the University of California, Berkeley.
Current Role at Medallia
Steve Murphy serves as the Vice President of Implementations at Medallia, a position he has held since 2021. In this role, he oversees the implementation processes for clients, ensuring that the solutions provided by Medallia are effectively integrated into their operations. His leadership contributes to the company's commitment to delivering high-quality customer experiences.
Previous Positions at Medallia
Steve Murphy has held multiple roles at Medallia prior to his current position. He served as the General Manager of Professional Services for both the Financial Services and Technology & B2B Verticals from 2017 to 2019 and 2019 to 2021, respectively. Additionally, he was the Director of Professional Services from 2015 to 2017 and the Manager/Senior Manager of Customer Solutions from 2011 to 2015. His diverse experience within the company has equipped him with a deep understanding of its operations and client needs.
Consulting Experience
Before joining Medallia, Steve Murphy worked as a Managing Consultant at Seifel Consulting from 2010 to 2011 in the San Francisco Bay Area. His role involved providing strategic insights and solutions to clients, enhancing his consulting skills. Additionally, he worked at bae urban economics as an Associate/Senior Associate from 2003 to 2010, where he focused on economic analysis and urban planning.
Educational Background
Steve Murphy holds a Bachelor's degree in Economics from Stanford University, where he studied from 1994 to 1998. He furthered his education at the University of California, Berkeley, obtaining a Master's degree in City Planning from 2001 to 2003. He also studied English and Economics at University College Dublin for one year from 1996 to 1997. This educational foundation supports his expertise in economics and planning.
Global Expansion Contributions
Steve Murphy has played a significant role in expanding Medallia's global presence. His efforts have facilitated the company's establishment in major cities such as London, Paris, Sydney, Buenos Aires, and Tel Aviv. His contributions have been instrumental in enhancing Medallia's international reach and client base.