Steven Alexander
About Steven Alexander
Steven Alexander is an Analytics Solutions Manager at Medallia, where he has worked since 2022. He has a background in finance and economics, with previous roles in business development, sales, and client services across various companies in the financial services sector.
Current Role at Medallia
Steven Alexander serves as an Analytics Solutions Manager at Medallia, a position he has held since 2022. In this role, he focuses on delivering analytics solutions that enhance customer experience and drive business insights. His responsibilities include utilizing data analytics to inform strategic decisions and improve client engagement.
Previous Experience in Business Development
Prior to his current role, Steven worked as a Business Development Representative at Enverus from 2020 to 2021. During his five-month tenure, he operated within the Capital and Private Markets sector, contributing to business growth and client acquisition strategies in the Austin, Texas Metropolitan Area.
Sales and Project Management Background
Steven has experience in sales and project management, having worked at Artemis Software Inc. for two months in 2018. He also held a position as a Sales and Marketing Specialist at Aurea Software for four months in the same year, where he contributed to marketing initiatives and sales strategies.
Client Services Experience
From 2021 to 2022, Steven was employed as a Client Services Representative at Kestra Financial. In this role, he focused on client support and service delivery, enhancing customer satisfaction and maintaining strong client relationships in the Austin, Texas Metropolitan Area.
Education and Skills
Steven holds a Bachelor of Business Administration (BBA) with a focus on Finance and Economics from Texas State University. He possesses strong skills in Customer Relationship Management (CRM) systems and has expertise in leveraging Microsoft Excel for analytics solutions. Additionally, he has a background in social media management within the financial services industry.