Stuart Lambert
About Stuart Lambert
Stuart Lambert is a Senior Director of Product at Medallia, where he leads product strategy and development for generative AI solutions. He has extensive experience in product management and customer experience, having held various roles at companies such as Mindful and Cyclr Systems.
Work at Medallia
Stuart Lambert serves as the Senior Director of Product at Medallia, a position he has held since 2023. In this role, he is responsible for the product strategy and roadmap for generative AI solutions. He leads a remote team of Product Managers, engineers, and designers, focusing on agile methodologies to ensure a balance between speed and quality. Lambert emphasizes driving scale, availability, and developer experience in product features. He has also developed a new framework for experimentation, which enhances the data-driven approach to feature and product development.
Previous Experience
Before joining Medallia, Stuart Lambert held various positions at Mindful. He worked as a Senior Sales Engineer from 2021 to 2022, and as Director of Product Management from 2022 to 2023. Additionally, he served as a CX Solutions Consultant from 2017 to 2021 and as Channel Director for Europe, the Middle East, and Africa from 2014 to 2017. His earlier experience includes roles at Cyclr Systems as a Non Executive Director and Enterprise Sales, as well as positions at Damovo UK Ltd and Genesys.
Co-Founder of Cohub Coworking
Stuart Lambert co-founded Cohub Coworking in Eastbourne in 2012. This venture focuses on providing a collaborative workspace for professionals and businesses. His involvement in this initiative reflects his commitment to fostering community and innovation in the local business environment.
Education and Expertise
Stuart Lambert completed a Telecommunications Modern Apprenticeship at Ericsson Enterprises Limited from 1997 to 1999. This educational background laid the foundation for his expertise in telecommunications and customer experience solutions. His extensive career has involved regular presentations to clients, ranging from operational management to C-Suite executives, showcasing his knowledge in the field.
Leadership and Team Management
In his current role at Medallia, Stuart Lambert leads a remote team, emphasizing agile methodologies to enhance productivity and innovation. His leadership style focuses on collaboration among Product Managers, engineers, and designers, which is crucial for developing effective product strategies and ensuring high-quality deliverables.