Suresh Kamvani
About Suresh Kamvani
Suresh Kamvani is a Senior Program Manager at Medallia with over 11 years of experience in client management and software development. He previously held various leadership roles at Etech Global Services and Wipro Infotech Ltd, focusing on team leadership and customer experience.
Work at Medallia
Suresh Kamvani has been serving as a Senior Program Manager at Medallia since 2021. In this role, he acts as the primary point of communication between clients and the organization, facilitating meetings and managing client escalations. He is responsible for overseeing a core team and additional staff as needed for managed services programs. Kamvani produces accurate and timely reports on program status for senior leadership and collaborates with client leadership teams to develop and maintain program KPIs and operational metrics.
Previous Experience at Etech Global Services
Before joining Medallia, Suresh Kamvani worked at Etech Global Services for a total of six years. He held the position of Senior Project Lead from 2018 to 2021, and prior to that, he was a Project Team Lead from 2015 to 2018. His career at Etech began as a Lead Analyst from 2014 to 2015. Throughout his tenure, he focused on managing projects and leading teams in Gandhinagar, Gujarat, India.
Experience at Wipro Infotech Ltd
Suresh Kamvani worked as a Business Analyst at Wipro Infotech Ltd from 2011 to 2014. During this three-year period, he gained valuable experience in client management and software development while based in the Bengaluru Area, India.
Education and Expertise
Suresh Kamvani holds a Bachelor of Business Administration (BBA) in Information Technology from Sardar Patel University, which he attended from 2004 to 2008. He furthered his education at the International Institute of Information Technology Pune (I2IT), where he completed the Advanced Post Graduate Program in Information Technology Management (APGP-ITM) from 2008 to 2010. With over 11 years of industry experience, he specializes in client management, customer experience, team leadership, and software development.
Professional Skills
Suresh Kamvani possesses a diverse skill set that includes effective communication, team leadership, and program management. His role at Medallia requires him to manage client relationships and ensure the successful delivery of services. He is adept at developing operational metrics and program KPIs, which are essential for tracking performance and achieving organizational goals.