Thanh Truong Do
About Thanh Truong Do
Thanh Truong Do is a Senior Analyst in Professional Services at Medallia, with a strong background in business analysis and technical consulting. He has a diverse work history in implementation projects and holds qualifications in Cyber Security and Economics/Information Systems.
Work at Medallia
Thanh Truong Do has been employed at Medallia as a Senior Analyst in Professional Services since 2020. In this role, he focuses on providing analytical support and consultancy services, leveraging his expertise in business analysis and technical consulting. His position is based in Sydney, New South Wales, Australia, where he contributes to various implementation projects and enhances the company's service offerings.
Education and Expertise
Thanh studied at Macquarie University, where he completed a Graduate Certificate in Policing, Intelligence, and Counter Terrorism from 2015 to 2016. He also holds a Bachelor of Commerce (B.Com.) from UNSW Business School, specializing in Economics and Information Systems, which he obtained from 2012 to 2015. Additionally, he possesses a Post-Graduate Certificate in Cyber Security, further enhancing his qualifications in the field.
Background
Before joining Medallia, Thanh worked at Agilyx Australia in various roles. He served as a Graduate Implementation Consultant from 2016 to 2018 and later as an Implementation Consultant from 2018 to 2020. His experience at Agilyx involved working on implementation projects across diverse systems, which contributed to his strong background in enterprise information systems.
Professional Experience
Thanh's professional journey includes early experience as a Customer Service Attendant at Club Central from 2013 to 2014. This role provided him with foundational skills in customer service, which he later applied in his analytical and consulting roles. His career trajectory reflects a consistent focus on implementation and analysis within various sectors.