Tori Abatti
About Tori Abatti
Tori Abatti is the Director of Professional Services at Medallia, where she has worked since 2023. She has held various roles in customer experience and professional services at companies such as WHOOP and Four Seasons Hotels and Resorts.
Current Role at Medallia
Tori Abatti serves as the Director of Professional Services at Medallia, a position she has held since 2023. In this role, she is responsible for overseeing professional services initiatives and ensuring client satisfaction. Her work is conducted remotely from Denver, Colorado.
Previous Experience at WHOOP
Before joining Medallia, Tori Abatti worked at WHOOP as the Director of Enterprise Customer Experience from 2022 to 2023. She also held the position of Director of Membership Services - Enterprise Support at WHOOP from 2021 to 2022. Her tenure at WHOOP provided her with extensive experience in customer experience and membership services.
Professional Background at Medallia
Tori Abatti has a significant history with Medallia, having worked in various roles since 2019. She started as a Program Manager in Professional Services, then advanced to Program Manager, Professional Services - Strategic, and later became Senior Manager, Professional Services - Strategic in 2021. Her cumulative experience at Medallia spans over three years.
Educational Background
Tori Abatti earned a Bachelor’s degree in Hotel Administration from Cornell University, where she studied from 2012 to 2015. This educational background laid the foundation for her career in professional services and customer experience within the hospitality and technology sectors.
Early Career Experience
Tori Abatti began her career in the hospitality industry, working as a Food and Beverage Intern at The Lodge at Torrey Pines in 2013. She also held positions at Four Seasons Hotels and Resorts, including Hotel Assistant Manager and Manager in Training, from 2015 to 2018. These roles contributed to her expertise in customer service and operational management.