Vatsal Pandya
About Vatsal Pandya
Vatsal Pandya is a Program Manager at Medallia, with over seven years of experience in software development, consulting, and business analysis. He has previously held various roles at Etech Global Services, demonstrating expertise in process improvement and project management across multiple industries.
Work at Medallia
Vatsal Pandya has been employed at Medallia as a Program Manager since 2021. In this role, he oversees various projects related to customer experience management. His responsibilities include managing stakeholder relationships and ensuring successful project implementations. His expertise in Medallia's solutions is supported by his certification as a Medallia Professional.
Previous Experience at Etech Global Services
Prior to his current role, Vatsal Pandya worked at Etech Global Services in various capacities. He served as Lead Analyst 2 from 2020 to 2021, Lead Analyst from 2019 to 2020, and Senior Business Analyst for a six-month period in 2018. His tenure at Etech Global Services provided him with extensive experience in business analysis and operational management.
Educational Background
Vatsal Pandya completed his Bachelor of Engineering (BE) in Computer Engineering at Ahmadabad Institute Of Technology from 2009 to 2013. He also attended Vijaynagar High School, where he completed his high school education from 2002 to 2009. His educational background laid the foundation for his career in technology and business analysis.
Certifications and Skills
Vatsal holds a Six Sigma Black Belt certification, demonstrating his expertise in process improvement and quality management. He is proficient in various project management and business analysis tools, including Smartsheets, Office 365, Jira, and Salesforce. His skills also encompass risk assessment, risk management, and creating mitigation plans.
Industry Experience
Vatsal Pandya has accumulated over seven years of experience across diverse industries, including IT, Operational Customer Experience Management, Inventory Management, Retail Analysis, Travel, Food Chain, Education, and Film & Music. This broad domain experience enhances his capabilities in stakeholder management and project implementation.