Veronica C.
About Veronica C.
Veronica C. serves as the Solutions Consulting Regional Director for LATAM at Medallia, a position she has held since 2021. She has a diverse background in consulting and project management, with previous roles at Medallia and CX Team, and holds multiple degrees in Industrial Management and Industrial Design.
Current Role at Medallia
Veronica C. serves as the Solutions Consulting Regional Director for Latin America at Medallia. She has held this position since 2021 and is based in the Mexico City Area. In her role, she is responsible for leading solutions consulting efforts across the region, focusing on enhancing customer experience and driving business outcomes.
Previous Experience at Medallia
Prior to her current role, Veronica worked at Medallia in various capacities. She was a Solutions Consultant from 2019 to 2020 and later served as a Senior Solutions Consultant from 2020 to 2021. During her time at Medallia, she contributed to projects aimed at improving client engagement and satisfaction.
Background in Project Management
Veronica has a solid background in project management, having worked at CX Team from 2015 to 2019. She held the position of Project Manager and later served as an Advisor from 2017 to 2019. Her experience in these roles involved overseeing projects that focused on customer experience improvements in the Mexico City Area.
Educational Qualifications
Veronica holds a Master's Degree in Industrial Management from MIP-Politecnico Di Milano, which she completed from 2014 to 2015. She also earned a Bachelor's Degree in Industrial Design from Tecnológico de Monterrey, studying from 2005 to 2009. Additionally, she studied Industrial Management at Universidad Politécnica de Madrid, obtaining another Master's Degree from 2013 to 2014.
Internship Experience
Veronica has gained valuable experience through internships early in her career. She interned at Henkel as an International Brand Management Intern in 2015 for three months in Düsseldorf, Germany. Additionally, she worked at ABB as a Corporate Communications Intern in 2009 for five months in Mexico.