Vikaskumar Sukhadiya
About Vikaskumar Sukhadiya
Vikaskumar Sukhadiya is a Program Manager at Medallia in India, where he has worked since 2021. He has a background in business analysis and software development, with experience at Etech Global Services and Cygnet Infotech Pvt. Ltd.
Work at Medallia
Vikaskumar Sukhadiya has been employed at Medallia as a Program Manager since 2021. In this role, he focuses on managing programs that enhance customer experience and drive business growth. His tenure at Medallia has lasted for three years, during which he has contributed to various initiatives aimed at improving client engagement and satisfaction.
Previous Experience at Etech Global Services
Prior to his current role at Medallia, Vikaskumar Sukhadiya held multiple positions at Etech Global Services. He served as a Lead Business Analyst for one year from 2017 to 2018 and later transitioned to the role of Information Technology Team Lead, where he has worked for five years since 2019. Additionally, he was a Business Analyst at Etech from 2014 to 2016, accumulating significant experience in business development and analysis.
Early Career at Cygnet Infotech and Scanpoint Geomatics
Vikaskumar began his career as a Software Trainee at Scanpoint Geomatics Limited in 2010, where he worked for six months. He then joined Cygnet Infotech Pvt. Ltd. as a Software Trainee from 2012 to 2013 for nine months. These early roles provided him with foundational skills in software development and project execution.
Education and Expertise
Vikaskumar Sukhadiya holds a Bachelor's Degree in Computer Science and Engineering from Saffrony Institute of Technology, where he studied from 2010 to 2013. He also obtained a Diploma in Computer Engineering from VPMP Polytechnic, completing his studies from 2007 to 2010. His technical expertise includes proficiency in jQuery, Java, HTML, and JavaScript, which supports his roles in program management and business analysis.
Certifications and Skills
Vikaskumar is certified in Customer Experience Management (CEM) by Medallia. This certification underscores his commitment to enhancing customer experiences and aligns with his strong background in the customer experience management industry. His combination of technical skills and business acumen positions him effectively in his current and previous roles.