Wilson Chang
About Wilson Chang
Wilson Chang serves as the People Operations Manager at Medallia, a position he has held since 2023 in the San Francisco Bay Area. He has extensive experience in various roles within Medallia and other organizations, focusing on people operations and management.
Work at Medallia
Wilson Chang has held multiple roles at Medallia, starting as a People Operations Representative from 2020 to 2021 in Pleasanton, California. He then advanced to the position of People Operations Coordinator (Contractor) from 2019 to 2020 and later served as People Operations Coordinator, Lead from 2021 to 2022. In 2022, he transitioned to the role of Global People Operations, Senior Analyst, where he worked until 2023. Currently, he is the People Operations Manager at Medallia, a position he has held since 2023 in the San Francisco Bay Area.
Education and Expertise
Wilson Chang earned a Bachelor’s Degree in Business Administration, Management, and Human Resources from California State Polytechnic University-Pomona. His studies spanned from 2014 to 2018. This educational background supports his expertise in people operations and human resources management, which he has applied throughout his career.
Background
Wilson Chang has a diverse work history that includes various roles in people operations and customer service. His early career includes positions such as Office Assistant at the Mayor's Youth Employment & Education Program from 2011 to 2012 and Volunteer Assistant at Red Cross Blood Services in 2015. He also gained experience in retail as a Sales Associate at UNIQLO and as a Barista at Starbucks.
Professional Experience
In addition to his roles at Medallia, Wilson Chang has worked at Enterprise Rent-A-Car in various capacities, including Management Trainee Internship in 2017 and Sales/Management Trainee from 2018 to 2019. His experience spans customer service, management training, and operational roles, contributing to his comprehensive understanding of people operations.