Yusuke Utsumi
About Yusuke Utsumi
Yusuke Utsumi is a Senior Manager of Professional Services at Medallia, with over 10 years of experience in IT project management. He has a Master's degree in Business Administration from Nanyang Business School and has previously held roles at Baycurrent Consulting, Rakuten Asia, and SCSK Corporation.
Work at Medallia
Yusuke Utsumi has been serving as Senior Manager in Professional Services at Medallia since 2020. In this role, he has led successful implementation projects and contributed to the company's growth across various industries, including insurance, telecommunications, e-commerce, and manufacturing. Utsumi has played a key role in building a team in Japan to support Medallia's business expansion efforts. His experience in IT project management and customer experience program design has been vital to the success of these initiatives.
Education and Expertise
Yusuke Utsumi earned his Master of Business Administration (MBA) from Nanyang Business School at Nanyang Technological University, completing his studies from 2017 to 2018. He also holds a Bachelor's degree in Business/Commerce from Waseda University, where he studied from 2006 to 2010. Utsumi possesses over 10 years of experience in IT project management and has developed coding skills in multiple programming languages, including HTML/CSS, Java, SQL, COBOL, and VBA, which enhance his technical discussions in project management.
Previous Work Experience
Before joining Medallia, Yusuke Utsumi worked at several notable organizations. He was a Senior Consultant at Baycurrent Consulting from 2014 to 2017 in Tokyo, Japan. Following that, he served as a Senior Project/Product Manager at Rakuten Asia Pte Ltd from 2018 to 2019 in Singapore. Utsumi began his career as a System Engineer at SCSK Corporation, where he worked from 2010 to 2014 in Tokyo, Japan. This diverse experience has equipped him with a broad understanding of project management and product development.
Professional Skills
Yusuke Utsumi brings a wealth of skills to his role in IT project management. His coding abilities in languages such as HTML/CSS, Java, SQL, COBOL, and VBA enable him to engage in technical discussions effectively. Utsumi's expertise in customer experience program design has allowed him to contribute significantly to Medallia's initiatives across various sectors. His leadership in project implementation and team building has been instrumental in driving business success.