Zizhen Liu
About Zizhen Liu
Zizhen Liu is a Senior Manager of Data Analytics Solutions at Medallia, where he has worked since 2017. He has a background in language instruction and applied linguistics, having previously held positions at Columbia University and Better Chinese LLC.
Work at Medallia
Zizhen Liu has been employed at Medallia as a Senior Manager in Data Analytics Solutions since 2017. In this role, Liu engages in cross-functional initiatives, collaborating with Product, Engineering, and Marketing teams. Liu plays a significant role in communicating text analytics concepts to client teams, focusing on topics such as topic and sentiment analysis. Liu is also involved in new product launches, contributing to the development and implementation of analytics solutions that enhance the company's offerings.
Previous Experience
Before joining Medallia, Zizhen Liu worked at Better Chinese LLC as an Editor from 2015 to 2016. Prior to that, Liu served as a Chinese Instructor at Columbia University's School of International and Public Affairs for four months in 2014. Liu also worked as an ESL Instructor in the Community Language Program at Teachers College, Columbia University from 2014 to 2015. These experiences contributed to Liu's expertise in language processing and analytics.
Education and Expertise
Zizhen Liu holds a Bachelor of Arts (B.A.) in English Language and Literature from Beijing Foreign Studies University, where Liu studied from 2009 to 2013. Liu furthered education by obtaining a Master of Arts (M.A.) in Applied Linguistics from Teachers College, Columbia University, completing this program from 2013 to 2015. Liu specializes in training, evaluating, and documenting language processing models, utilizing existing machine-learning frameworks.
Skills and Contributions
In the role at Medallia, Zizhen Liu specializes in text analytics, focusing on the communication of complex concepts to clients. Liu's expertise includes explaining processes related to topic and sentiment analysis. Liu's contributions extend to the development of analytics solutions and participation in new product launches, reflecting a strong understanding of data analytics and its application in real-world scenarios.