Justin Barrow
About Justin Barrow
Justin Barrow is an Information Technology Representative at MedeAnalytics in Richardson, Texas, with extensive experience in IT support and management. He has previously held various roles in technology and customer service, including positions at Capital One and myIT.com.
Work at MedeAnalytics
Justin Barrow has been employed at MedeAnalytics as an Information Technology Representative since 2021. In this role, he is responsible for managing IT logistics, including the preparation and management of new and replacement laptops for employees and contractors. He utilizes the Jira ticketing management system to track and resolve IT issues efficiently. His work involves providing technical support and troubleshooting for various devices, including Dell, Lenovo, and MacBook.
Previous Experience in Information Technology
Before joining MedeAnalytics, Justin Barrow worked at Capital One as an Information Technology Specialist for seven months in 2021. He also served as an Information Technology Support Specialist at myIT.com from 2020 to 2021. His earlier roles include positions at Texas A&M University-San Antonio as a Fitness Center Supervisor and Recreational Sports Assistant, as well as various roles at Sprint, where he gained extensive experience in technical support and account management.
Education and Expertise
Justin Barrow studied Information Technology at Texas A&M University-San Antonio, earning a Bachelor's of Arts and Applied Science from 2018 to 2020. He also completed an Associate of Arts and Sciences with a specialization in Applications at Austin Community College from 2015 to 2018. Additionally, he achieved a Computer User Support Specialist certification from LeaderQuest San Antonio in 2020. His education has equipped him with a strong foundation in IT principles and practices.
Technical Skills and Specializations
Justin Barrow possesses extensive experience in setting up and managing user accounts in Active Directory, Azure, and Microsoft Intune. He has a strong background in identifying security and privacy threats and addressing business vulnerabilities. His technical skills include providing support for a variety of devices and managing IT logistics, which are essential for maintaining operational efficiency in his current role.
Career Progression and Roles
Justin Barrow's career in information technology began at Sprint, where he held multiple roles from 2003 to 2014, including Customer Lifecycle Representative and Technical Support. He transitioned to various positions in customer service and IT support, building a diverse skill set. His roles at Texas A&M University-San Antonio and myIT.com further enhanced his technical expertise and prepared him for his current position at MedeAnalytics.