Michael CAO
About Michael CAO
Michael Cao is a Product Owner at MedeAnalytics, where he translates complex business problems into actionable solutions. He holds a Bachelor of Arts in Cognitive Science from the University of California, Berkeley, and has extensive experience in product management and big data engineering.
Work at MedeAnalytics
Michael Cao currently serves as a Product Owner at MedeAnalytics, a position he has held since 2022. In this role, he translates complex business problems into actionable solutions by creating detailed user stories that include functional requirements and user acceptance criteria. He conducts User Acceptance Testing (UAT) to ensure that new or updated functionalities meet customer needs and market requirements. Prior to his current role, he worked as a Big Data Engineer at MedeAnalytics from 2016 to 2022, where he collaborated with multiple product teams to prioritize cross-product features and dependencies.
Education and Expertise
Michael Cao studied at the University of California, Berkeley, where he earned a Bachelor of Arts (B.A.) in Cognitive Science from 2011 to 2015. His educational background provides a strong foundation for his work in product management and engineering, particularly in understanding user behavior and cognitive processes. This expertise supports his ability to create user-centric solutions and enhance product development.
Background
Before joining MedeAnalytics, Michael gained experience in various roles. He worked as a Customer Service Representative at RedAwning.com from 2012 to 2013, where he developed skills in customer interaction and support. He also served as a Data Entry/Assistant at Ajilon for three months in 2015, which contributed to his organizational and data management skills. These roles provided him with a diverse background that complements his technical expertise.
Achievements in Product Development
During his tenure at MedeAnalytics, Michael Cao has made significant contributions to product development. He developed and implemented a redesigned release management process that improved documentation and usability by leveraging cross-platform interoperability between JIRA and Confluence. Additionally, he enhanced and maintained Healthcare Payer Operations SaaS products while driving new product development from concept to launch, aligning with business strategy and market trends.