Abigail Hill

Strategic Customer Success Manager @ Mediafly

About Abigail Hill

Abigail Hill is a Strategic Customer Success Manager at Mediafly, known for her empathetic leadership and resourcefulness in driving business outcomes. She has a diverse background in customer success, sales enablement, and marketing, with previous roles at notable companies including Cloudreach and Tebra.

Current Role at Mediafly

Abigail Hill serves as a Strategic Customer Success Manager at Mediafly, a position she has held since 2022. In this role, she focuses on enhancing customer experiences and ensuring successful outcomes for clients. Her work involves aligning customer needs with the company's offerings, utilizing her background in customer success and sales enablement to drive engagement and satisfaction.

Previous Experience in Customer Success and Sales

Prior to her current role, Abigail held several positions that contributed to her expertise in customer success and sales. She worked at Tebra as a Customer Success Manager for SMB and later as a Senior Customer Success Manager, Strategic. Additionally, she was a Marketing & Sales Enablement Manager at Hilco Inc from 2019 to 2021, where she focused on supporting sales teams and enhancing customer interactions.

Educational Background

Abigail Hill earned her Bachelor's Degree in Marketing from the University of Georgia's Terry College of Business. She also studied International Business at Istituto Lorenzo de' Medici. Her educational background provides a solid foundation for her career in marketing and customer success, equipping her with the necessary skills to navigate complex business environments.

Early Career and Internships

Abigail began her career with various internships that laid the groundwork for her professional development. She interned at The Woodruff Arts Center in 2017 and at Spanx in 2016. Additionally, she gained experience as a Business Intern at Moment LLC and as a Sales Development Specialist at Cloudreach. These roles helped her build a diverse skill set in marketing and sales.

Professional Values and Approach

Abigail is known for leading with empathy and resourcefulness, which she believes are essential for driving business outcomes. She is passionate about educating, empowering, and investing in people, and she emphasizes the importance of aligning personal values with professional work environments. Her commitment to working towards a greater good and solving meaningful problems reflects her approach to her career.

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