Holly Jones
About Holly Jones
Holly Jones is a Technical Writer based in Austin, Texas, currently employed at Mediafly since 2022. She has a background in technical communication and English, holding a Master's degree from Texas State University.
Work at Mediafly
Holly Jones has been employed as a Technical Writer at Mediafly since 2022. In this role, she is responsible for creating and maintaining technical documentation that supports the company's software solutions. Her work involves collaborating with various teams to ensure that documentation is accurate and user-friendly. Mediafly, located in Austin, Texas, focuses on providing sales enablement solutions and Holly's contributions are integral to enhancing user experience.
Previous Experience at InsightSquared
Before joining Mediafly, Holly Jones worked as a Technical Writer at InsightSquared from 2020 to 2022. InsightSquared, a subsidiary of Mediafly, specializes in business intelligence and analytics software. During her tenure, Holly developed documentation that helped users navigate the software effectively, contributing to improved customer satisfaction and product usability.
Background in Education
Holly Jones holds a Master of Arts in Technical Communication from Texas State University, where she studied from 2016 to 2018. Prior to that, she earned a Bachelor of Arts in English from the same institution, completing her studies from 2004 to 2008. Her educational background provides her with a strong foundation in writing and communication, which she applies in her technical writing roles.
Career History
Holly Jones has a diverse career history that includes various roles prior to her work in technical writing. She served as an Office Manager for the Iron Workers District Council from 2010 to 2020, where she managed office operations for ten years. Additionally, she worked as a Substitute Teacher at Liberty Hill Independent School District for nine months in 2009-2010. This varied experience has equipped her with skills in management, communication, and education.