Leslie Vongphakdy
About Leslie Vongphakdy
Leslie Vongphakdy is a Product Support Specialist currently working at Mediafly in Boston, Massachusetts. With a background in mechanical engineering and various roles in product support and technology, Leslie has accumulated diverse experience in the tech industry since graduating with a Bachelor of Science in Computer Science from Wentworth Institute of Technology.
Work at Mediafly
Leslie Vongphakdy has been employed at Mediafly since 2022, currently holding the position of Product Support Specialist. In this role, she is responsible for providing support to users and ensuring the effective use of Mediafly's products. Prior to her current position, she served as a Services Operations Specialist at Mediafly for nine months. Leslie's experience at Mediafly follows her tenure at InsightSquared, which was acquired by Mediafly, where she worked as a Product Support Specialist and Product Support Associate.
Education and Expertise
Leslie Vongphakdy earned a Bachelor of Science degree in Computer Science from Wentworth Institute of Technology, completing her studies from 2015 to 2019. This educational background has equipped her with the technical skills necessary for her roles in product support and technology. Her academic training complements her practical experience in various technical and customer-facing positions.
Background
Leslie Vongphakdy has a diverse professional background that includes various roles in technology and customer support. She began her career as a Receptionist/Office Assistant at Hattie Ide Chaffee Home and progressed through several positions in different companies, including internships and specialist roles. Her experience spans multiple industries, including technology and retail, demonstrating her adaptability and skill in different environments.
Previous Work Experience
Before joining Mediafly, Leslie worked at several companies in various capacities. She served as a Mechanical Engineering Intern at Taco Comfort Solutions for three months in 2017. From 2018 to 2020, she was a Technology Specialist at H.D. Chasen Company. Additionally, she held internships at NuoDB and InsightSquared, gaining valuable experience in general administration and product support. Her role as a Sales Associate at kate spade new york and as a Stylist at Club Monaco further highlights her customer service skills.