Lynne Truong
About Lynne Truong
Lynne Truong is a Product Support Specialist currently employed at Mediafly since 2022. She has a background in business management and has held various support roles at organizations including IBM and the University of Nebraska–Lincoln.
Current Role at Mediafly
Lynne Truong serves as a Product Support Specialist at Mediafly, a position she has held since 2022. In this role, she is responsible for providing technical support and assistance to customers, ensuring they effectively utilize Mediafly's products. Her expertise contributes to enhancing customer satisfaction and product efficiency.
Previous Experience at IBM
Prior to her current role, Lynne worked at IBM as a Global Support Representative from 2015 to 2021. During her six years at IBM, she developed skills in customer support and technical troubleshooting, assisting clients with various product-related inquiries and issues in the Lincoln, Nebraska area.
Educational Background
Lynne Truong earned her Bachelor of Business Administration (BBA) degree in Business Management from the University of Nebraska-Lincoln. She attended the university from 2010 to 2014, where she gained foundational knowledge in business principles and practices.
Experience at University of Nebraska–Lincoln
Lynne held multiple positions at the University of Nebraska–Lincoln, starting as an ITS Student Assistant from 2013 to 2014. She later worked as an ITS Technical Assistant for 10 months in 2014. These roles provided her with valuable experience in technical support and information technology services.
Role at Infinite Computer Solutions
Before joining Mediafly, Lynne worked at Infinite Computer Solutions as a Global Support Specialist for nine months in 2021 to 2022. In this position, she continued to build on her support skills, assisting global clients with their technical needs.