Nicole Easley
About Nicole Easley
Nicole Easley is a Customer Enablement Manager at Mediafly, with a diverse background in education and customer success. She has held various roles in teaching and program direction, primarily at the Schertz-Cibolo-Universal City Independent School District in Texas.
Current Role at Mediafly
Nicole Easley serves as the Customer Enablement Manager at Mediafly, a position she has held since 2023. In this role, she focuses on enhancing customer experiences and ensuring successful product adoption. Her responsibilities include developing training materials and providing support to customers, contributing to their overall satisfaction and success with Mediafly's offerings.
Previous Experience in Education
Nicole Easley has extensive experience in the education sector. She worked at the Schertz-Cibolo-Universal City Independent School District for 16 years as a High School Communication Teacher and later as the Speech & Debate Program Director. Additionally, she served as a Team Lead & Instructional Designer from 2016 to 2021. Her roles involved curriculum development and student engagement, showcasing her commitment to educational excellence.
Customer Success Roles
In 2022, Nicole Easley worked as a Customer Success Specialist at Amplify for seven months. Her role involved ensuring customer satisfaction and facilitating the effective use of Amplify's educational products. Prior to this, she was an Outschool Teacher for three months in 2021, where she engaged with students in a virtual learning environment, further enhancing her skills in customer interaction and educational delivery.
Educational Background
Nicole Easley has a solid educational foundation. She earned an Associate of Arts degree in Education from Palo Alto College in 2003. She also holds a Bachelor of Arts degree in Speech Communication from The University of Texas at San Antonio, which she completed in 2005. Additionally, she studied at Texas State University for one year in 1997-1998, contributing to her expertise in communication and education.
Personal Interests and Aspirations
Nicole Easley has a passion for creative problem-solving and thrives in fast-paced environments. She aspires to become a professional Texas Hold'em poker player and enjoys participating in dance competition shows and relationship-based reality TV. Nicole also applied to be on the reality TV show 'The Circle.' Her organizational skills and desire to help others are evident in her personal and professional pursuits.