Polly (Sims) Beadle
About Polly (Sims) Beadle
Polly (Sims) Beadle serves as the Vice President of Customer Success at Mediafly, where she has worked since 2019. She has extensive experience in customer engagement and has held various leadership roles in the customer success field across multiple companies.
Work at Mediafly
Polly Beadle has held the position of VP Customer Success at Mediafly since 2019. In this role, she focuses on enhancing client engagement and facilitating collaboration between Marketing and Sales teams. Beadle works closely with both existing and new clients, assisting them in implementing advanced technology solutions tailored to their business needs. Her efforts aim to deliver value and uncover successes for enterprise brands, ensuring that customer expectations are met and exceeded.
Previous Experience in Customer Success
Prior to her role at Mediafly, Polly Beadle worked at iPresent, a subsidiary of Mediafly, as Manager of Customer Success from 2012 to 2019. In this capacity, she contributed to the growth and satisfaction of clients by managing customer relationships and ensuring successful technology adoption. Before her tenure at iPresent, Beadle served as Customer Experience Manager and Client Services Manager at Vertical Leap from 2010 to 2012, where she developed her skills in client management and customer service.
Background and Education
Polly Beadle studied at Weydon in Farnham, Surrey, from 1993 to 1997. Her educational background laid the foundation for her career in customer success and management. Beadle's early career included a role as Account Manager at Mirago Plc from 2007 to 2010, where she gained experience in client relations and account management, further preparing her for leadership roles in customer success.
Leadership in Customer Success
Polly Beadle has established herself as a leader in the field of Customer Success. She has been recognized for her ability to lead teams and work with senior stakeholders to drive customer engagement and satisfaction. Her passion for disruptive technologies and collaboration with innovative individuals has positioned her as a trusted figure in the industry, contributing to her effectiveness in delivering results for clients.