Zack Williamson
About Zack Williamson
Zack Williamson is a Services Solutions Architect at Mediafly, where he has worked since 2023. He has a diverse background in customer success, photography, and technology, with previous roles at various companies including InsightSquared and Williamson Visuals.
Work at Mediafly
Zack Williamson currently serves as a Services Solutions Architect at Mediafly, a role he has held since 2023. Prior to this position, he worked as a Customer Success Manager at Mediafly from 2022 to 2023. His experience at Mediafly includes a focus on customer success and solutions architecture, contributing to the company's mission of enhancing customer engagement and satisfaction.
Education and Expertise
Zack Williamson earned a Bachelor’s Degree in Communications, Media Studies, and Media Production from Northeastern University, where he studied from 2009 to 2014. His educational background includes a focus on cinema studies, which complements his professional experience in media and production roles. He also completed his high school education at The Lawrenceville School from 2005 to 2009.
Professional Background
Zack Williamson has a diverse professional background, having worked in various roles across multiple organizations. He was the owner and photographer at Williamson Visuals from 2011 to 2016. His experience includes positions at InsightSquared, The Grommet, and CustomMade Ventures, where he held roles in customer success, account management, and marketing. He also gained experience in video production during a co-op at the New England Conservatory.
Achievements in Customer Success
During his tenure at InsightSquared, a Mediafly company, Zack held the position of Tech Touch Customer Success Manager from 2020 to 2021 and later served as a Customer Success Manager from 2021 to 2022. His roles involved enhancing customer relationships and ensuring successful product adoption, showcasing his skills in customer engagement and support.
Skills and Interests
Zack Williamson has demonstrated leadership and teamwork skills through his experience as a coxswain. He is also a gadget enthusiast, indicating a strong interest in technology and innovation. His hobbies include skiing, cooking, and photography, reflecting a well-rounded personal and professional life.