Eloy Pellon
About Eloy Pellon
Eloy Pellon serves as the Global Head of IT Operations at Media Markt Saturn, a position he has held since 2019. He has a background in customer support and operations management, with previous roles at Colt Technology Services, T-Systems, and Viatel.
Work at MediaMarktSaturn
Eloy Pellon has been serving as the Global Head of IT Operations at MediaMarktSaturn since 2019. He is based in the Barcelona Area, Spain. In this role, he oversees IT operations and service management, ensuring efficient service delivery and support across the organization. His responsibilities include managing IT service management and the service desk functions, contributing to the overall operational effectiveness of the company.
Previous Experience in IT Operations
Prior to his current role, Eloy Pellon held several positions in IT operations. He worked at Colt Technology Services as the Head of Customer Support from 2016 to 2018. Before that, he served as Operations Manager at T-Systems from 2004 to 2007. Additionally, he was the NOC Manager at Viatel from 2002 to 2004. These roles provided him with extensive experience in managing customer support and operational processes.
Education and Expertise
Eloy Pellon earned a Master of Science degree from Université Catholique de Louvain, where he studied from 1993 to 1998. This educational background has equipped him with the knowledge and skills necessary for his roles in IT operations and management, contributing to his effectiveness in overseeing complex IT environments.
Career Timeline
Eloy Pellon's career spans several years in the IT sector, with significant roles in various organizations. He began his career as NOC Manager at Viatel from 2002 to 2004, followed by a position as Operations Manager at T-Systems from 2004 to 2007. He then transitioned to Colt Technology Services, where he worked as Head of Customer Support from 2016 to 2018. Since 2019, he has been with MediaMarktSaturn in multiple leadership roles.