Flavia Janaina Hunscher
About Flavia Janaina Hunscher
Flavia Janaina Hunscher is a Fachspezialistin at the Customer Service Center of MediaMarktSaturn, where she has worked since 2021. She holds a Bachelor of Arts in Medien- und Eventmanagement from Hochschule für Medien, Kommunikation und Wirtschaft Köln, and has previous experience in event management and customer service roles.
Work at MediaMarktSaturn
Flavia Janaina Hunscher has been employed at MediaMarktSaturn since 2021, holding the position of Fachspezialistin Customer Service Center. In this role, she is responsible for managing customer inquiries and ensuring a high level of service within the organization. Her experience in customer service contributes to the efficiency and effectiveness of the center's operations.
Education and Expertise
Flavia studied at Hochschule für Medien, Kommunikation und Wirtschaft Köln, where she specialized in Medien- und Eventmanagement. She completed her Bachelor of Arts (BA) degree from 2015 to 2020, acquiring knowledge and skills relevant to media and event management. This educational background supports her current role in customer service.
Background in Event Management
Before her current position, Flavia gained practical experience in event management while working as a Praktikant at Koelnmesse GmbH from 2017 to 2018. During her six-month internship in Köln, she developed skills related to event planning and execution, which are applicable to her career in customer service.
Experience at congstar
Flavia also worked at congstar as a Werkstudent from 2018 to 2019. In this role, she contributed to various projects while balancing her studies. Her experience at congstar further enhanced her understanding of customer service dynamics and operational processes.