Holger Moewes
About Holger Moewes
Holger Moewes serves as the Head of Customer Experience at MediaMarktSaturn in Germany, a position he has held since 2019. He has a background in service design and has worked in various roles within the company since 2017.
Current Role at MediaMarktSaturn
Holger Moewes serves as the Head of Customer Experience DE at MediaMarktSaturn, a position he has held since 2019. In this role, he focuses on enhancing customer interactions and improving overall satisfaction within the organization. His work is based in Ingolstadt, Bayern, Deutschland, where he leads initiatives aimed at optimizing the customer experience across various touchpoints.
Previous Experience at MediaMarktSaturn
Prior to his current role, Holger Moewes held several positions at MediaMarktSaturn. He worked as Einarbeiter Geschäftsführer from 2017 to 2018 for one year in München und Umgebung, Deutschland. He also served as Leiter/Head Customer Experience Management Saturn from 2018 to 2019 for ten months, and as Leitung Pilotprojekt Customer Experience Management Saturn in 2018 for eight months, both based in Ingolstadt, Bayern, Deutschland.
Educational Background
Holger Moewes has a diverse educational background. He studied at DesignThinkers Academy, focusing on Service Design. He completed his Abitur at Gymnasium der Stadt Kerpen. Additionally, he attended Josef-Dumont-Berufskolleg, where he achieved a qualification as Buchhändler from 2006 to 2009.
Early Career Experience
Holger Moewes began his career with a Volontariat in der Unternehmensleitung at Buchhandlung Reuffel in 2009, where he worked for one month. This early experience contributed to his understanding of customer service and management within the retail sector.