Ilaria Lupo
About Ilaria Lupo
Ilaria Lupo serves as Capo Reparto Settore H.E at Mediamarket Spa, where she has worked for 20 years managing customer communication and overseeing supplier processes in the home entertainment department.
Work at MediaMarktSaturn
Ilaria Lupo has been employed at MediaMarkt Spa since 2004, serving as Capo Reparto Settore H.E. for 20 years in Bergamo, Lombardy, Italy. In this role, she manages communication with customers regarding the home entertainment department. She oversees the ordering and return process with suppliers, ensuring efficient operations within her department. Additionally, she is responsible for training sales staff, equipping them with the necessary knowledge and skills to enhance customer service and sales performance.
Education and Expertise
Ilaria Lupo pursued her studies at two prestigious universities in Italy. She attended Università Degli Studi Di Milano and Università Degli Studi Di Palermo from 1991 to 2000, completing a nine-year educational journey at each institution. This extensive academic background has contributed to her expertise in managing the home entertainment sector, particularly in customer communication and supplier relations.
Background
Ilaria Lupo has a long-standing career in the retail sector, specifically in the home entertainment department. Her professional journey at MediaMarkt Spa began in 2004, where she has developed a comprehensive understanding of customer needs and supplier management. Her experience spans two decades, during which she has honed her skills in communication, training, and operational oversight.
Achievements
Throughout her tenure at MediaMarkt Spa, Ilaria Lupo has made significant contributions to the home entertainment department. She has played a key role in improving customer communication and streamlining the ordering and return processes with suppliers. Her commitment to training sales staff has also enhanced the overall performance of the department, fostering a knowledgeable team capable of meeting customer expectations.