Mahmoud Alaskare
About Mahmoud Alaskare
Mahmoud Alaskare is a Senior Software Engineer specializing in IT Service Management and platform automation. He has worked for various companies, including MediaMarktSaturn and _VOIS, and has a background in systems engineering and computer engineering.
Work at MediaMarktSaturn
Mahmoud Alaskare currently holds the position of Senior Software Engineer specializing in ITSM and Platform Automation at MediaMarktSaturn. He has been part of the team since 2023, contributing to the company's initiatives in improving IT service management and automating processes. His role involves leveraging his expertise to enhance operational efficiency within the organization. The work environment is hybrid, allowing for a combination of remote and in-office collaboration in Barcelona, Catalonia, Spain.
Previous Experience in IT and Software Development
Prior to his current role, Mahmoud Alaskare gained extensive experience in various positions within the IT and software development sectors. He worked as a Senior Software Engineer (ServiceNow Developer) at _VOIS from 2022 to 2023. Before that, he served as a Senior ITSM Core Engineer at the same company for one year. His earlier roles include a Technical Consultant at CyberMAK Information Systems from 2017 to 2021 and a Web Development Intern at Tech-Critic in 2015. He also worked as a Web Developer at Silver Pyramids, Inc. in 2014.
Education and Expertise
Mahmoud Alaskare earned a Bachelor of Science degree in Computer Engineering from the Alexandria Higher Institute of Engineering & Technology (AIET), where he studied from 2011 to 2016. His educational background provides a solid foundation in systems engineering, enabling him to design and manage complex systems throughout their life cycles. He possesses specialized expertise in IT Service Management (ITSM), focusing on aligning IT services with business needs and improving service delivery.
Background in Platform Automation
Mahmoud Alaskare has a strong background in platform automation, which involves the automation of repetitive tasks and processes to enhance operational efficiency. His experience in this area is evident from his roles at various organizations, where he implemented automation strategies to streamline workflows. This expertise is particularly relevant in his current position at MediaMarktSaturn, where he applies these skills to improve IT service management processes.