Mario Baselt
About Mario Baselt
Mario Baselt is a Retail Assistant at Media-Saturn in Munich, Germany, where he has worked for 16 years. He possesses strong customer service skills, leads a team of five, and manages inventory and cash transactions effectively.
Work at MediaMarktSaturn
Mario Baselt has been employed at Media-Saturn since 2008, serving as a Retail Assistant for 16 years in Munich, Germany. His role involves direct interaction with customers, where he applies his extensive experience in customer service. He leads a team of five, showcasing his leadership and team management capabilities. Additionally, he manages stock control and signs off on invoices, indicating his proficiency in inventory management and administrative tasks.
Customer Service Experience
Mario Baselt has significant experience in customer service, interacting with international customers on a daily basis. His role requires him to effectively communicate during high-pressure service hours, demonstrating his strong communication skills. He fosters a positive work environment by building strong relationships with coworkers, contributing to a collaborative team atmosphere.
Leadership and Team Management Skills
In his current position, Mario leads a team of five, which highlights his leadership and team management skills. His ability to manage a team effectively contributes to the overall success of the retail operations at Media-Saturn. His experience in team dynamics and relationship building enhances the performance of his team.
Background in Inventory Management
Mario Baselt manages stock control and signs off on invoices in his role at Media-Saturn. This responsibility indicates his proficiency in inventory management and administrative tasks. His experience in handling cash transactions further showcases his trustworthiness and financial responsibility within the retail environment.
Previous Experience as a Mystery Shopper
In 2015, Mario worked as a mystery shopper for Creative Activation in Melbourne, Australia, for a duration of two months. This role provided him with insights into customer experience evaluation and service standards, adding to his overall expertise in customer service.
Education and Qualifications
Mario Baselt studied at Mittelschule Maisach, where he achieved his High School Diploma from 2004 to 2008. This educational background laid the foundation for his career in retail and customer service.