Markus Bode
About Markus Bode
Markus Bode is the Manager of Customer Care at Media-Saturn, where he has worked since 2014. He previously held various positions at Sitel, including Senior Project Manager and Campaign Manager Germany, and has a background in IT, Telecommunication, and Sales.
Work at MediaMarktSaturn
Markus Bode has been serving as the Manager Customer Care at Media-Saturn since 2014. His role involves overseeing customer service operations and ensuring high standards of customer satisfaction. Based in Ingolstadt, he has contributed to the company's commitment to providing quality customer support for a decade.
Previous Experience at Sitel
Before joining Media-Saturn, Markus Bode worked at Sitel for a total of seven years. He held various positions, starting as a Customer Service Professional from 2002 to 2005. He then advanced to the role of Campaign Manager Germany from 2005 to 2007, before becoming a Senior Project Manager, a position he held from 2007 to 2014.
Education and Expertise
Markus Bode studied at Kaufmannsschule, where he focused on IT, Telecommunication, and Sales. He completed his vocational education from 1999 to 2002. This educational background has equipped him with the necessary skills and knowledge to excel in customer care and project management roles.
Career Progression
Markus Bode's career has shown a clear trajectory of growth within the customer service sector. Starting as a Customer Service Professional, he quickly moved up to managerial roles, demonstrating his ability to lead projects and teams effectively. His extensive experience in customer care has been instrumental in his current position at Media-Saturn.