Norman Korner
About Norman Korner
Norman Korner serves as the Leiter Kundenservice at MediaMarktSaturn in Bocholt, Nordrhein-Westfalen, where he has worked since 2009. He emphasizes situative leadership and clear communication to enhance team collaboration and motivation.
Work at MediaMarktSaturn
Norman Korner has been serving as Leiter Kundenservice at MediaMarktSaturn since 2009. In this role, he focuses on enhancing customer service operations and team performance. His tenure spans 15 years, during which he has implemented situative leadership strategies to improve team collaboration and motivation. Korner's leadership approach emphasizes clear and transparent communication, which he believes is essential for aligning team members with the company's objectives.
Previous Experience at Hamburg-Mannheimer Versicherung AG
Before joining MediaMarktSaturn, Norman Korner worked at Hamburg-Mannheimer Versicherung AG as a Handelsvertreter from 2002 to 2009. His seven years in this position involved engaging with clients and managing insurance products. This experience contributed to his understanding of customer needs and service delivery, which he later applied in his current role.
Education and Expertise
Norman Korner studied at Berufskolleg Wesel, where he completed his Ausbildung as Kaufmann im Einzelhandel from 1993 to 1996. Prior to that, he attended Andreas Vesalius Gymnasium Wesel, achieving his Allgemeine Hochschulreife from 1984 to 1993. His educational background in retail management and general education has equipped him with the skills necessary for effective customer service leadership.
Leadership Philosophy
Korner advocates for clear and transparent communication within teams to enhance identification with company goals. He believes that fostering a culture of appreciation among team members can lead to reduced operational costs. This principle reflects his commitment to creating a motivated and engaged workforce, which he considers vital for achieving organizational success.