Virginie Raponi

Virginie Raponi

Chief Customer Officer Junior @ MediaMarktSaturn

About Virginie Raponi

Virginie Raponi serves as the Chief Customer Officer Junior at MediaMarktSaturn, a position she has held since 2020. With a background in various managerial roles at MediaMarkt Belgium, she has accumulated significant experience in sales and quality service management.

Work at MediaMarktSaturn

Virginie Raponi has been serving as the Chief Customer Officer Junior at MediaMarktSaturn since 2020. In this role, she focuses on enhancing customer experience and satisfaction. Her tenure at MediaMarktSaturn has been marked by her commitment to improving customer service strategies and operational efficiencies.

Previous Experience at MediaMarkt Belgium

Virginie Raponi has extensive experience at MediaMarkt Belgium, where she held several key positions. She worked as a Sales Manager from 2017 to 2020, managing operations in Herstal and Bruxelles Docks. Prior to that, she served as Manager Quality Service from 2008 to 2010 and as Manager Front End for six months in 2007. Additionally, she was an Administration Manager from 2010 to 2017, overseeing administrative functions in Herstal.

Education and Expertise

Virginie Raponi studied at Athénée Liege 1 from 1987 to 2004, completing a 17-year educational journey. This foundational education has contributed to her expertise in customer service and management within the retail sector.

Current Role at MediaMarkt Belgium

In addition to her role at MediaMarktSaturn, Virginie Raponi has been serving as Chief Customer Officer at MediaMarkt Belgium since 2022. In this capacity, she continues to drive initiatives aimed at enhancing customer engagement and service quality across the organization.

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