Zoltán Uzsorás
About Zoltán Uzsorás
Zoltán Uzsorás is a Service Manager currently employed at MediaMarktSaturn in Ingolstadt, Bavaria, Germany. He has extensive experience in service management and support roles across various companies since 2005.
Work at MediaMarktSaturn
Zoltán Uzsorás has been employed at MediaMarktSaturn since 2022, serving as a Service Manager. His role involves overseeing service operations and ensuring customer satisfaction within the organization. MediaMarktSaturn is a leading retail company in consumer electronics, and Uzsorás contributes to its mission by managing service-related tasks in Ingolstadt, Bavaria, Germany.
Previous Experience at NCR Corporation
Prior to his current position, Uzsorás worked at NCR Corporation from 2008 to 2011 as a Software Support Specialist. In this role, he focused on application specifications and provided support for software-related issues. His experience at NCR helped him develop a strong foundation in software support and customer service.
Career at Sky Deutschland AG
Zoltán Uzsorás held the position of Lead Incident and Monitoring Manager at Sky Deutschland AG from 2015 to 2020. During his five years there, he was responsible for managing incidents and monitoring systems, ensuring operational efficiency and service continuity in a competitive media environment.
Education and Expertise
Uzsorás studied at Radnóti Miklós High School and vocational school for computer studies, where he achieved a Baccalaureate from 1995 to 1999. He furthered his education at Radnóti Miklós Gimnázium és Informatikai Szakközépiskola Bajai Kihelyezett Szak, earning an Engineer's degree in system information technology from 2002 to 2004. His educational background provides him with a solid technical foundation for his roles in service management.
Service Management Roles
Throughout his career, Uzsorás has held various service management positions. He worked as a Service Chain Operation Manager at IT Services Hungary Kft. for nine months in 2013-2014 and served as a Service Manager at Retarus from 2020 to 2022. These roles have equipped him with extensive experience in managing service operations and enhancing customer support.