Jenn Castillo
About Jenn Castillo
Jenn Castillo is the Director of Professional Services at Canon Medical Informatics in Waterloo, Ontario, Canada, a position she has held since 2019. She has over a decade of experience in professional services and engineering, having previously worked at Hitachi Data Systems, Nuance Communications, and Descartes Systems Group.
Current Role at Canon Medical Informatics
Jenn Castillo serves as the Director of Professional Services at Canon Medical Informatics, a position she has held since 2019. In this role, she oversees various professional service initiatives and contributes to the strategic direction of the organization. Based in Waterloo, Ontario, Canada, she has been instrumental in enhancing service delivery and client engagement within the medical informatics sector.
Previous Experience at Nuance Communications
Before joining Canon Medical Informatics, Jenn Castillo worked at Nuance Communications as a Professional Services Manager from 2009 to 2019. During her ten years at Nuance, she managed professional services teams and was responsible for implementing solutions that improved client satisfaction and operational efficiency.
Experience at Hitachi Data Systems
Jenn Castillo began her career at Hitachi Data Systems, where she worked as a Senior Infrastructure Engineer from 2005 to 2008. Over the course of three years, she contributed to various infrastructure projects, gaining valuable experience in system design and implementation.
Role at Descartes Systems Group
Jenn Castillo briefly worked at Descartes Systems Group as a Systems Engineer from 2008 to 2009. In this role, she focused on system engineering tasks and contributed to the development and maintenance of logistical software solutions.
Education at University of Waterloo
Jenn Castillo studied at the University of Waterloo from 2000 to 2004, where she earned a degree in Engineering with a focus on Computer Science. This educational background provided her with a strong foundation in technical skills and problem-solving, which she has applied throughout her career.