Justin Heinrich
About Justin Heinrich
Justin Heinrich is a Team Lead Technical Support Engineer III at Vital Images, Inc., with extensive experience in technical support roles across various companies, including UnitedHealth Group and Canon Medical Informatics.
Current Role at Vital Images, Inc.
Justin Heinrich serves as the Team Lead Technical Support Engineer III at Vital Images, Inc. since 2021. His role involves overseeing technical support operations and ensuring the effective resolution of customer inquiries. Located in Minnetonka, Minnesota, he contributes to the company's commitment to providing high-quality imaging solutions.
Previous Experience at Canon Medical Informatics
Justin Heinrich worked at Canon Medical Informatics in various capacities. He started as a Technical Support Engineer from 2014 to 2015, followed by a promotion to Technical Support Engineer II from 2015 to 2017. He later transitioned to the role of Upgrade Engineer II, where he worked from 2017 to 2018. His experience at Canon Medical Informatics provided him with a solid foundation in technical support and engineering.
Experience at MoneyGram International
Before his tenure at Canon Medical Informatics, Justin Heinrich was employed at MoneyGram International as a Technical Support Technician from 2007 to 2014. Over seven years, he developed skills in technical support and customer service, addressing various technical issues and enhancing user experiences.
Early Career at UnitedHealth Group
Justin Heinrich began his career at UnitedHealth Group, where he worked as an Agent Broker Hotline from 2004 to 2006. This two-year role allowed him to gain initial experience in the technical support field, focusing on assisting brokers with inquiries and issues.
Education at Anoka Ramsey Community College
Justin Heinrich studied at Anoka Ramsey Community College in 2013 for a duration of 11 months. This educational experience contributed to his technical knowledge and skills, which he applied throughout his career in technical support and engineering roles.