Robert C. O'leary
About Robert C. O'leary
Robert C. O'Leary serves as the Director of Professional Services at Canon Medical Informatics, where he has worked since 2023. He has extensive experience in the computer software industry, having held various managerial roles at companies such as Kofax and Nuance Communications.
Current Role at Canon Medical Informatics
Robert C. O'leary serves as the Director of Professional Service at Canon Medical Informatics since 2023. In this role, he is responsible for overseeing professional services and ensuring the delivery of high-quality support to clients. He also holds the position of Senior Manager for EI Implementation Services at the same company since 2022, where he has contributed to the implementation of enterprise solutions in Minnetonka, Minnesota.
Previous Experience at Nuance Communications
O'leary has extensive experience at Nuance Communications, where he worked in various roles from 2008 to 2019. He began as a Senior Support Technical Engineer and progressed to Senior Manager of Global Professional Services. His responsibilities included managing technical support operations and overseeing professional services, demonstrating his capability in leadership and operational management.
Educational Background
Robert C. O'leary studied at Boston University, where he pursued a program in Computer Science and achieved the NT Administration Program MCSE from 2000 to 2001. He also attended UMass Boston, earning a Bachelor of Science in Human Performance and Fitness with a minor in Exercise Physiology from 2003 to 2006. His educational background supports his expertise in technical and operational roles.
Expertise in Business Operations
O'leary excels in developing and implementing processes that enhance business operations. He is known for building and managing teams that meet established objectives and standards. His expertise includes escalation management and revenue forecasting within the computer software industry, where he utilizes metrics to inform business development and customer success.
Career Progression and Skills
Throughout his career, Robert C. O'leary has held various positions that reflect his growth in the technology sector. His roles have included Technical Support Technician at Cybex International and Fixed Income and Equity Support Specialist III at MFS Investment Management. He is recognized for his ability to guide projects from concept to completion, ensuring timely and budget-conscious results.