Ryan Peterson
About Ryan Peterson
Ryan Peterson serves as the Senior Manager of Customer Support at Vital Images, Inc., where he has worked since 2014. With a background in technical support and customer service management, he has accumulated over a decade of experience in the field.
Current Role at Vital Images, Inc.
Ryan Peterson serves as the Senior Manager of Customer Support at Vital Images, Inc. since 2019. He has been with the company for a total of ten years, starting as a Technical Support Engineer 3 - Team Lead in 2010. In his current role, he oversees customer support operations in the Greater Minneapolis-St. Paul Area, contributing to the company's commitment to delivering high-quality support services.
Previous Experience in Customer Support
Prior to his current position, Ryan Peterson held several roles at Vital Images, Inc. He worked as Manager of Customer Support Education/Operations for four months in 2013 and as a Technical Support Engineer 3 - Team Lead from 2010 to 2013. His extensive experience in customer support has equipped him with the skills necessary to manage and enhance support operations effectively.
Background in Technical Management
Ryan Peterson has a background in technical management, having served as the Senior Service and Technical Manager at Computer Medics Inc. from 2003 to 2007. This role contributed to his expertise in technical support and service management, further enhancing his capabilities in customer support roles.
Educational Qualifications
Ryan Peterson studied Business Management at Minnesota State University, Mankato, where he earned a Bachelor of Science degree from 1996 to 2000. He also attended Oakland University for one year from 1997 to 1998. His educational background supports his professional roles in management and customer support.
Career Timeline
Ryan Peterson's career spans multiple roles and companies. He began his professional journey at PLATO Learning as a Senior Support Specialist from 2001 to 2010. After that, he transitioned to Computer Medics Inc. and then to Vital Images, Inc., where he has held various positions since 2010, demonstrating a consistent focus on customer support and technical management.