Walker M.
About Walker M.
Walker M. is a Technical Support Engineer I at Canon Medical Informatics, with a background in Computer Science from Winona State University. He has experience in technical support and management roles, and possesses skills in customer service and modern technology.
Work at Canon Medical Informatics
Walker M. has been employed at Canon Medical Informatics as a Technical Support Engineer I since 2022. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their needs are met effectively. His position is based in Minnetonka, Minnesota, where he applies his skills in customer service and conflict resolution to enhance user experiences with Canon's medical technology solutions.
Education and Expertise
Walker M. earned a Bachelor of Science degree in Computer Science with an emphasis on Information Systems from Winona State University, completing his studies from 2016 to 2021. Prior to this, he attended Riverland Community College, where he studied for two years from 2014 to 2016. His educational background equips him with a solid foundation in technical concepts and problem-solving skills relevant to his current role.
Previous Work Experience
Before joining Canon Medical Informatics, Walker M. worked as a Technical Support Specialist at Winona State University from 2017 to 2018. He also held the position of General Manager at Qdoba Restaurant Corporation from 2019 to 2022, where he managed operations in Winona, Minnesota. Additionally, he gained early work experience as a Sandwich Artist at Subway from 2014 to 2016, where he developed customer service skills.
Technical Skills and Interests
Walker M. possesses a range of technical skills that are essential for his role as a Technical Support Engineer. He has hands-on experience with technologies including CI/CD, Networking, VMWare, Jenkins, Docker, Ansible, O365, Active Directory, and NAS. He actively engages in personal projects, such as maintaining a HomeLab stack, which reflects his strong interest in modern technology and its advancements.
High School Education
Walker M. completed his high school education at Austin Senior High School, attending from 2011 to 2015. This foundational education contributed to his overall academic and professional development, paving the way for his subsequent studies in computer science and his career in technical support.