Becky Brooks
About Becky Brooks
Becky Brooks is a Technical Account Manager with a background in Clinical Laboratory Science and Health Informatics. She has over a decade of experience in various healthcare roles, focusing on improving efficiency and personalization in customer interactions.
Current Role at Medically Home
Becky Brooks serves as a Technical Account Manager at Medically Home, a position she has held since 2022. In this role, she focuses on enhancing customer interactions by injecting efficiency and personalization into the service experience. Her responsibilities include managing technical accounts and ensuring that clients receive optimal support and solutions tailored to their needs.
Previous Experience in Healthcare
Prior to her current role, Becky Brooks accumulated extensive experience in the healthcare sector. She worked as a Medical Laboratory Technologist at Frederick Memorial Hospital from 2003 to 2005 and at Blood Bank of Delmarva from 2005 to 2008. Additionally, she served as a Blood Bank Supervisor at Union Hospital of Cecil County from 2007 to 2016 and later as a Patient Access Systems Analyst from 2016 to 2017. Most recently, she was a Technical Support Specialist at Siemens Healthineers from 2017 to 2022, specializing in Hemostasis and Hematology.
Educational Background
Becky Brooks holds a Bachelor of Science degree in Clinical Laboratory Science/Medical Technology from Salisbury University, where she studied from 1999 to 2003. She furthered her education by earning a Master of Science in Health Informatics from The College of St. Scholastica, completing her studies from 2020 to 2022. Her educational background provides a strong foundation for her roles in healthcare and technology.
Focus on Technology in Healthcare
Becky Brooks has a strong interest in how technology can enhance healthcare interactions. This focus drives her professional efforts, particularly in her current role, where she aims to support healthcare providers in delivering better patient care through improved technological solutions. Her mission is centered around supporting those who care for patients, emphasizing the importance of effective communication and efficient processes in healthcare.