Gina Thompson, Mha
About Gina Thompson, Mha
Gina Thompson, MHA, is a Senior Performance Improvement Specialist currently working at Medically Home since 2022, with a background in healthcare operations and administration across various prominent institutions.
Current Role at Medically Home
Gina Thompson serves as a Senior Performance Improvement Specialist at Medically Home since 2022. In this role, she focuses on process improvement, patient flow design, team-member engagement, and patient satisfaction. Her expertise allows her to bridge the administrative and clinical gap in healthcare settings, contributing to the organization's mission of delivering innovative healthcare solutions.
Previous Experience in Healthcare
Gina Thompson has a diverse background in healthcare roles. She worked at UNC Health as a Strategy Analyst from 2019 to 2021, where she contributed to strategic initiatives. At Mayo Clinic, she held two positions: Interim Operations Manager for five months in 2021 and Senior Business Analyst for one year until 2022. Additionally, she served as an Administrative Intern at Novant Health in 2018 and as a Process Improvement Coordinator at UNC Gillings School of Global Public Health from 2017 to 2018.
Educational Background
Gina Thompson studied at the University of Virginia, where she earned a degree in Psychology and a Minor in Foreign Affairs with a focus on East Asian Studies and Mandarin Chinese from 2012 to 2016. She furthered her education at the University of North Carolina at Chapel Hill, obtaining a Master of Healthcare Administration with a concentration in Health Policy & Management from 2017 to 2019.
Skills and Areas of Expertise
Gina Thompson has demonstrated expertise in strategic planning, data analysis, and operations management within various healthcare environments, including hospitals and virtual care settings. Her focus on process improvement and patient satisfaction reflects her commitment to creating high-quality and cost-effective healthcare solutions.
Professional Development and Internships
Throughout her career, Gina Thompson has engaged in various internships and roles that contributed to her professional development. She worked as a Business Operations & Administrative Assistant for Emergency Services and Life Flight at Duke University Hospital from 2016 to 2017, and she was a Sales Floor Leader at Hallmark Cards in 2013. These experiences have equipped her with a broad skill set applicable to her current role.