Hannah Shipton
About Hannah Shipton
Hannah Shipton serves as the Senior Director of Training and Customer Enablement at Medically Home, bringing extensive experience in healthcare operations and performance improvement. She has held various leadership roles in organizations such as Press Ganey and Atrium Health Wake Forest Baptist, and has a strong educational background in healthcare administration and multiethnic ministry.
Current Role at Medically Home
Hannah Shipton serves as the Senior Director of Training and Customer Enablement at Medically Home. She has held this position since 2021 and is based in Boston, Massachusetts. In her role, she focuses on developing training programs and enabling customer success, leveraging her extensive experience in healthcare and operational management.
Previous Experience at Press Ganey
Prior to her current role, Hannah Shipton worked at Press Ganey as the Director of Business Operations & Process Improvement, Client Success. She held this position for five years, from 2016 to 2021, in Winston-Salem, NC. Her responsibilities included overseeing client success initiatives and improving operational processes.
Background in Healthcare Administration
Hannah Shipton has a solid background in healthcare administration, having worked as the Director of Performance Improvement at Atrium Health Wake Forest Baptist from 2005 to 2013. This eight-year tenure in Winston-Salem, NC, allowed her to develop skills in performance optimization and program management.
Educational Qualifications
Hannah Shipton has pursued extensive education in various fields. She is currently studying for a Masters of Divinity at Fuller Theological Seminary, expected to complete in 2024. She also holds a Master of Healthcare Administration from the University of North Carolina at Chapel Hill and a Master of Education from the University of North Carolina at Greensboro. Additionally, she achieved a Six Sigma Master Black Belt from North Carolina State University.
Skills and Expertise
Hannah Shipton possesses strong verbal and written communication skills, which facilitate positive relationship-building and goal achievement. She has a proven track record in administrative management, program design, and optimization. Her strategic leadership abilities enable her to drive change and foster long-term growth within organizations.