Andres Osorio
About Andres Osorio
Andres Osorio serves as a Supervisor for Technical Support Specialists at MEDITECH, where he has worked since 2012. He holds a Bachelor's degree in Networking Engineering & Computer Servicing Technology from the New England Institute of Technology and has extensive experience in technical support and team management.
Work at Meditech
Andres Osorio has been employed at MEDITECH since 2009, initially as a Technical Support Specialist. In 2012, he advanced to the role of Supervisor for Technical Support Specialists. His responsibilities include coordinating and delegating work assignments to address procedural and critical technical issues. He supervises a team that supports hospital data, servers, and networks, ensuring quality control by reviewing all related documentation. Osorio also monitors daily quality and production goals, assisting in managing team workload and providing continuous feedback to foster a positive team environment.
Education and Expertise
Andres Osorio's educational background includes a Bachelor’s degree in Networking Engineering & Computer Servicing Technology from the New England Institute of Technology, where he studied from 2006 to 2011. He also attended the Community College of Rhode Island, achieving a degree in Business Administration from 2003 to 2006. Additionally, he studied Accounting at Universidad Escuela de Administración y Finanzas y Tecnologías for one year in 2005-2006. His diverse education equips him with a solid foundation in technical support and management.
Background
Prior to his tenure at MEDITECH, Andres Osorio worked at ZGS Communications as a Master Control from 2005 to 2013. This role provided him with valuable experience in technical operations and support. His career path reflects a consistent focus on technical support and team management, contributing to his current supervisory position at MEDITECH.
Achievements
Andres Osorio has accumulated significant experience in technical support and team supervision over his career. He has been instrumental in ensuring quality control and effective team management at MEDITECH. His ability to coordinate work assignments and monitor production goals highlights his commitment to operational excellence in the technical support domain.