Gabrielle Dugas
About Gabrielle Dugas
Gabrielle Dugas is a Client Support Specialist at MEDITECH, where she has worked since 2014. She has a strong background in chemistry, holding a Master of Science from Brandeis University and experience in various roles, including teaching assistant and laboratory assistant.
Work at MEDITECH
Gabrielle Dugas has been employed at MEDITECH as a Client Support Specialist since 2014. In this role, she has resolved customer issues for over 35 clients across four platforms in both acute and ambulatory environments. Dugas has assisted with the implementation of regulatory functionalities, including Appropriate Use Criteria, Meaningful Use, and Medical Necessity. She has collaborated with programming, development, and other applications to identify potential patient safety events. Additionally, she has hosted internal office hours and training sessions on OE/POM attributes and rules, utilizing If/Then/Else statements and Boolean Operators. Dugas has also conducted virtual and in-person training seminars for new employees and customers on ordering functionality.
Education and Expertise
Gabrielle Dugas earned her Master of Science (MS) in Organic Chemistry from Brandeis University, where she studied from 2010 to 2014. Prior to that, she obtained a Bachelor of Arts (BA) in Chemistry from Assumption University, studying from 2006 to 2010. Her educational background has provided her with a strong foundation in chemistry and related fields, which she has applied throughout her career in various roles, including teaching and client support.
Background
Gabrielle Dugas has a diverse professional background that includes roles in education and laboratory settings. She worked as a Graduate Teaching Assistant at Brandeis University in two separate periods, from 2010 to 2011 and again in 2013. Dugas also served as a Research Assistant at Brandeis University from 2012 to 2014. Her early career included positions as a Chemistry Tutor at PrepNow Tutoring from 2016 to 2018 and as a Laboratory Assistant at Assumption College from 2008 to 2010. Additionally, she gained experience as a Medicinal Chemistry Intern at Biogen Idec in both 2009 and 2010.
Achievements
Throughout her career, Gabrielle Dugas has contributed to various initiatives and projects. At MEDITECH, she has played a key role in resolving customer issues and implementing regulatory functionalities. Her efforts in conducting training seminars and hosting office hours have helped enhance the knowledge and skills of both employees and clients. Dugas's work in collaboration with programming and development teams has also contributed to the identification of potential patient safety events, showcasing her commitment to improving healthcare outcomes.