James Donovan
About James Donovan
James Donovan is an experienced Account Manager at MEDITECH, where he has worked since 2015, following a previous tenure as an Application Specialist and HCIS Coordinator. He has a background in the United States Air Force and holds degrees from the University of Maine and the University of Minnesota-Twin Cities.
Work at MEDITECH
James Donovan has held multiple roles at MEDITECH, starting as an Application Specialist from 2006 to 2010 in the Greater Boston Area. He then transitioned to the position of HCIS Coordinator/Project Manager from 2010 to 2015, also in the Greater Boston Area. Since 2015, he has served as an Account Manager in Foxboro, MA. In his current role, he manages budgets exceeding $10 million and oversees teams of more than 50 people. During his tenure, he has completed over 50 installations and spearheaded the 6X beta project.
Education and Expertise
James Donovan studied at the University of Minnesota-Twin Cities, where he achieved the Certified Staffing Professional (CSP) designation in 2000. He also holds a Bachelor of Arts in English from the University of Maine, where he studied from 1988 to 1992. His educational background and professional experience contribute to his expertise in account management and project coordination within the healthcare technology sector.
Background
Before joining MEDITECH, James Donovan served in the United States Air Force as a Flight Management professional from 1993 to 1999, with assignments at Ellsworth AFB in South Dakota and Moody AFB in Georgia. His military background provided him with skills in leadership and project management, which he later applied in his roles at MEDITECH.
Achievements
In his role as Account Manager at MEDITECH, James Donovan has achieved a 96% customer retention rate. He has also delivered a 100% attestation rate for meaningful use compliance. His efforts have resulted in significant cost savings for clients, totaling over $100,000 in consulting fees, by leading projects across multiple accounts.