James Pereira
About James Pereira
James Pereira is a Senior Application Specialist at MEDITECH Inc., where he has worked for over 26 years. He specializes in customer service and support for clinical products across multiple platforms and has extensive experience in the Implementation Division.
Work at Meditech
James Pereira has been with MEDITECH Inc. for a total of 26 years, starting in 1998. He currently holds the position of Senior Application Specialist in the Client Services division, specifically working the third shift. His role involves providing customer service and support for clinical products across three platforms: MAGIC, Client Server, and 6x. Prior to his current position, he spent 7.5 years in the Implementation Division, focusing on the installation of various components such as Nursing, Order Entry, and Electronic Medication Administration Routine. He also served as a Supervisor in the Client Services division from 2006 to 2009.
Education and Expertise
James Pereira earned a Bachelor's degree in Biology and Psychology from Salve Regina University, where he studied from 1987 to 1991. His educational background provides a foundation for his work in the healthcare technology sector, particularly in clinical applications. His expertise encompasses various clinical products and systems, which he supports as a Senior Application Specialist.
Background
Before his current role, James Pereira worked as a Production Specialist in the Development Division at MEDITECH from 2004 to 2006. He also held the position of Supervisor in the Client Services division from 2006 to 2009. His experience spans multiple roles within the company, allowing him to develop a comprehensive understanding of MEDITECH's products and customer service requirements.
Client Services Experience
James Pereira has significant experience in Client Services, particularly in supporting large market customers for MEDITECH Inc. His role as a Senior Application Specialist involves active engagement with clients to ensure effective use of clinical products. His background in both implementation and support roles has equipped him with the skills necessary to address client needs effectively.