Jay Williams
About Jay Williams
Jay Williams is a Technical Account Manager Supervisor at MEDITECH, where he has worked since 2013. He has extensive experience in technical support and account management within the healthcare sector, with previous roles at companies such as IBM and Lotus Development.
Current Role at MEDITECH
Jay Williams serves as the Technical Account Manager Supervisor at MEDITECH, a position he has held since 2013. In this role, he provides technical support and advocacy for hospitals utilizing MEDITECH's Client/Server, 6.x, and Expanse platforms. He acts as a customer liaison, addressing technical issues and development concerns within the healthcare sector. His responsibilities include managing and coordinating the delivery of technical solutions and code updates for both new and existing hospital sites. He also proactively monitors and evaluates hospital account activity to ensure high performance and resolve any technical issues.
Previous Experience at IBM and Lotus Development
Prior to his current position, Jay Williams accumulated extensive experience in the technology sector. He worked at IBM as a Notes/Domino Application Developer from 1996 to 2001. Before that, he spent five years at Lotus Development, where he held various roles including Server Administration and Data Center Consultant from 1991 to 1996, and Information Systems Support Specialist from 1989 to 1991. His early career included a position as an HRIS Technician at Analog Devices from 1985 to 1988.
Educational Background
Jay Williams has a solid educational foundation in business and technology. He earned a Bachelor's degree in Business and Computer Science from Northeastern University, studying from 1982 to 1987. He later pursued further education in Web Development at Bridgewater State College, where he achieved a certificate in 2011 after an 11-month program.