Jer Newman
About Jer Newman
Jer Newman is a Software Tester at MEDITECH, where he has worked since 2021. With a diverse background in customer success, event coordination, and nonprofit work, he has accumulated over a decade of experience in various roles across multiple organizations.
Work at Meditech
Jer Newman has been employed at MEDITECH as a Software Tester since 2021. In this role, he contributes to the development and quality assurance of software products. His position is based in Canton, Massachusetts, where he has been part of the team for three years.
Previous Experience
Prior to joining MEDITECH, Jer Newman held various positions in the technology and event management sectors. He worked at BT Conferencing as a Senior Event Traffic Coordinator/Logistics & Success Specialist from 2008 to 2011. He also served as a Senior Customer Success Manager at Zenya.io from 2017 to 2018 and as a Recruiting Coordinator at Wellist in 2019. His diverse experience includes roles in customer success, logistics, and quality assurance.
Education and Expertise
Jer Newman studied at Northeastern University, where he earned a Bachelor’s Degree in Psychology & Human Services from 1998 to 2003. He also pursued further education in Statistical Analysis and Data Analytics, achieving certificates in both fields between 2017 and 2018. Additionally, he completed a User Experience Design Program at General Assembly in 2015.
Achievements in Nonprofit Work
Jer Newman has over a decade of experience in nonprofit marketing, fundraising, and organizing. He successfully organized and fundraised for SHARE the Project’s annual Thanksgiving Dinner for the Homeless in New York City and Westchester, NY. His commitment to community service reflects his dedication to social causes.
Skills in Quality Assurance and Project Management
Throughout his career, Jer Newman has developed skills in quality assurance and project management. He led the 'Global Access Consolidation' project at BT Conferencing, which resulted in a significant increase in telephony capacity. He also improved client communication and troubleshooting turnaround times by developing onboarding and documentation processes.