Jerry Sweeton
About Jerry Sweeton
Jerry Sweeton is a Technical Performance Analyst with extensive experience in electronics and technical support. He has worked at various companies, including Meditech and Astro-med, and has a strong background in analyzing and resolving performance issues in software and hardware systems.
Current Role at Meditech
Jerry Sweeton has served as a Technical Performance Analyst at Meditech since 2011. In this role, he provides infrastructure recommendations and collaborates with various service groups and partners to ensure the implementation and resolution of performance issues. He engages directly with customers to gather detailed information about performance issues, which aids in accurate problem identification. His responsibilities also include documenting technical findings and progress in an internal tracking system, maintaining a comprehensive record of performance issues and resolutions.
Previous Experience at Meditech
Before his current position, Jerry Sweeton worked at Meditech as a Technical Support Specialist for 10 months in 2011. His role involved providing technical assistance and support to users, addressing software and hardware issues, and ensuring customer satisfaction. This experience contributed to his understanding of performance analysis and technical support within the healthcare technology sector.
Background in Electronics and Engineering
Jerry Sweeton has a strong educational background in electronics and engineering. He studied Electronics Engineering at the New England Institute of Technology, where he earned an Associate degree from 2003 to 2005. He continued his education at the same institution, achieving a Bachelor of Science in Engineering from 2006 to 2009. Additionally, he attended the University of Arkansas at Monticello for one year from 1992 to 1993.
Military Experience
Jerry Sweeton served in the US Army as a Digital Communications Systems Team Operator from 1997 to 1999. This role involved operating and maintaining digital communication systems, providing him with valuable technical skills and experience in a high-pressure environment. His military training included studying at the GTE Resident School, which further enhanced his technical capabilities.
Career History in Technical Roles
Throughout his career, Jerry Sweeton has held various technical positions. He worked as an Electronics Technician at Astro-med, Inc. from 2008 to 2011 and at Analogic from 2006 to 2008. He also gained experience as a Microwave Field Technician and Satellite Repeater Technician at Spectrasite Communications from 2000 to 2002. These roles have equipped him with expertise in analyzing and resolving response time issues in both software and hardware systems.