Josh (Yoshi) Portuondo Dember
About Josh (Yoshi) Portuondo Dember
Josh (Yoshi) Portuondo Dember is an Implementation Specialist at MEDITECH, with over a decade of experience in healthcare systems and patient care. He has held various roles in organizations such as the U.S. Department of Veterans Affairs and Tufts Health Plan, and he holds a Bachelor of Business Administration in Marketing from Colorado State University.
Work at MEDITECH
Josh Portuondo Dember has been employed at MEDITECH as an Implementation Specialist since 2022. In this role, he focuses on enhancing client and end-user experiences through effective system design and implementation strategies. His work aligns with MEDITECH's mission to improve healthcare delivery and patient outcomes.
Previous Experience at U.S. Department of Veterans Affairs
Prior to his current position, Dember worked at the U.S. Department of Veterans Affairs as an Advanced Medical Support Assistant from 2020 to 2022. During this two-year tenure, he contributed to the support of veterans' healthcare needs, gaining valuable experience in administrative functions within a healthcare setting.
Background in Healthcare and Customer Service
Dember has over a decade of experience in direct patient care and healthcare systems. His roles have included positions such as Operations Coordinator at Steward Health Care and Customer Service at Tufts Health Plan. This extensive background has equipped him with a strong understanding of administrative and customer support within the healthcare industry.
Education and Expertise
Josh Portuondo Dember earned a Bachelor of Business Administration (B.B.A.) in Marketing from Colorado State University, where he studied from 2001 to 2006. His educational background, combined with his professional experience, has fostered a strong interest in system design and its impact on client and customer service.
Advocacy for Collaborative Approaches
Dember advocates for a collaborative approach to achieving both individual and team goals. He utilizes an energetic and creative problem-solving approach to enhance workplace efficiency, demonstrating his commitment to fostering teamwork and improving operational outcomes.