Matthew Sullivan
About Matthew Sullivan
Matthew Sullivan serves as the Supervisor of Clinical Applications at MEDITECH, where he has worked since 2007. He leads a team that supports over 100 Emergency Departments and conducts optimization visits to enhance the effective use of MEDITECH's EMR software.
Work at MEDITECH
Matthew Sullivan has been employed at MEDITECH since 2007, serving as Supervisor of Clinical Applications. In this role, he oversees a team that provides application support for critical access hospitals and HIMSS Analytics Stage 7 hospitals. His responsibilities include conducting optimization visits at customer facilities to ensure effective use of MEDITECH's Electronic Medical Record (EMR) system. Sullivan also leads a team that supports over 100 Emergency Departments in acute care hospitals, ensuring that the software meets the needs of healthcare providers.
Education and Expertise
Matthew Sullivan earned a Bachelor of Business Administration (BBA) from the University of Massachusetts Amherst, studying Marketing at the Isenberg School of Management from 2003 to 2007. His educational background in business, management, and marketing equips him with the skills necessary to navigate the healthcare technology landscape. This foundation supports his role in conducting customer training seminars and acting as a liaison between customers and the product development team.
Background
Matthew Sullivan has a background in business and healthcare technology. His academic journey at the University of Massachusetts Amherst provided him with a solid understanding of business principles, which he applies in his current position at MEDITECH. Since joining the company in 2007, he has gained extensive experience in clinical applications, focusing on enhancing the use of EMR software in various healthcare settings.
Team Leadership
In his role as Supervisor of Clinical Applications, Matthew Sullivan manages a team of six employees. This team is dedicated to providing application support for critical access hospitals and HIMSS Analytics Stage 7 hospitals. Sullivan's leadership ensures that his team effectively addresses customer needs and facilitates the optimal use of MEDITECH's EMR solutions.
Customer Engagement Initiatives
Matthew Sullivan develops and coordinates customer training seminars aimed at enhancing the use of MEDITECH's EMR software. These initiatives are designed to improve user proficiency and ensure that healthcare providers can fully leverage the capabilities of the software in their operations. His role as a liaison between customers and the product development team also allows him to guide product changes based on customer feedback.