Megan Marshall
About Megan Marshall
Megan Marshall is a Senior Technical Support Specialist at MEDITECH, where she has worked since 2016. She holds a Bachelor of Arts in Finance and Economics from Westfield State University and possesses strong communication skills that enhance team collaboration and customer interactions.
Work at MEDITECH
Megan Marshall has been employed at MEDITECH since 2016, currently serving as a Senior Technical Support Specialist. In this role, she addresses complex technical issues within the medical software industry. Prior to her current position, she worked as an Application Specialist at MEDITECH from 2011 to 2016, where she gained valuable experience in technical support and application management.
Education and Expertise
Megan Marshall earned her Bachelor of Arts in Finance and Economics from Westfield State University, completing her studies from 2007 to 2011. Her educational background provides a solid foundation for her expertise in the technical support field, particularly in handling complex issues related to medical software.
Technical Skills and Tools
Megan possesses strong technical skills, utilizing tools such as Confluence and JIRA for project management and collaboration. She is also proficient in Google Suite and Microsoft Suites, which she employs in her technical support operations. Her communication skills further enhance her ability to collaborate with teams and interact with customers effectively.
Professional Experience
With over eight years of experience at MEDITECH, Megan Marshall has developed a comprehensive understanding of technical support within the medical software sector. Her previous role as an Application Specialist allowed her to build a strong foundation in application management and customer support, contributing to her current success as a Senior Technical Support Specialist.